**Last Updated:** November 13, 2024

## 1. Introduction

BESA Yazılım AR-GE San. Tic. Ltd. Şti. ("BESA", "Bians", "we", "us", or "our") has developed this Privacy Policy to demonstrate our commitment to protecting your privacy and your personal information. This policy explains our information practices for the Bians smart lighting control application and related services, including how we collect, use, disclose, and protect your personal information.

## 2. Contact Information

If you have any questions or concerns about our privacy practices, you can reach our Privacy Team at:

**BESA Yazılım AR-GE San. Tic. Ltd. Şti.**

- Address: Zafer Mh. 152 Cad. No:39G Efeler/Aydın

- Email: info@besayazilim.net

- Phone: +90 0 (256) 212 02 56

- Hours: Monday to Friday, 9:00 AM - 6:00 PM (Turkish Time)

## 3. Information We Collect

### 3.1 Information You Provide Directly

- **Account Information:**

  - Email address

  - Username

  - Password (stored in encrypted format)

  - Display name (optional)

  - Profile settings and preferences

- **Device Information:**

  - Custom device names

  - Room assignments

  - Lighting schedules and scenes

  - Automation preferences

### 3.2 Information Collected Automatically

- **Device Technical Data:**

  - Device model and manufacturer

  - Operating system version

  - App version

  - Device unique identifiers

  - IP address

  - Language settings

  - Time zone

- **Network Information:**

  - WiFi network names (SSIDs)

  - WiFi signal strength

  - Connection status

  - Network performance metrics

- **App Usage Data:**

  - Feature usage statistics

  - App performance metrics

  - Error logs

  - Crash reports

  - Session duration

  - Interaction patterns

### 3.3 Location Data

Our app requires location permission specifically for WiFi provisioning during device setup. This is a technical requirement of the Android operating system and is used exclusively for:

- Scanning available WiFi networks during device setup

- Connecting smart lighting devices to your local network

- Ensuring proper device functionality within your network

We do not:

- Track your physical location

- Store location history

- Use location data for marketing purposes

- Share location data with third parties

You can revoke location permissions after device setup is complete, though this may limit some functionality.

## 4. How We Use Your Information

### 4.1 Essential Services

- Setting up and configuring smart lighting devices

- Processing lighting control commands

- Managing device connections and status

- Maintaining your user account

- Implementing your automation preferences

- Providing technical support

- Ensuring system security

### 4.2 Service Improvement

- Analyzing app performance

- Identifying and fixing technical issues

- Improving user interface and experience

- Developing new features

- Understanding usage patterns

- Optimizing energy efficiency

### 4.3 Communications

- Sending service notifications

- Alerting you about device status

- Providing technical updates

- Responding to your inquiries

- Sending security alerts

## 5. Data Storage and Security

### 5.1 Data Protection Measures

We implement industry-standard security measures including:

- End-to-end encryption for data transmission

- Secure data storage with encryption at rest

- Regular security audits and updates

- Access controls and authentication

- Secure development practices

- Regular backup procedures

- Incident response planning

### 5.2 Data Retention

- Account data is retained while your account is active

- Usage logs are kept for 90 days

- Technical logs are retained for troubleshooting purposes for 30 days

- Backup data is maintained for disaster recovery purposes for 7 days

## 6. Data Sharing and Disclosure

### 6.1 We Do Not Sell Your Data

We do not sell, rent, or trade your personal information to third parties for marketing purposes.

### 6.2 Limited Sharing

We may share your information with:

- **Service Providers:**

  - Cloud hosting providers

  - Analytics services

  - Customer support tools

  - Development and debugging tools

- **Legal Requirements:**

  - Court orders

  - Legal processes

  - Regulatory requirements

  - Law enforcement requests

### 6.3 Third-Party Services

Our app may integrate with or link to third-party services. Their use of your information is governed by their respective privacy policies.

## 7. Your Rights and Choices

### 7.1 Access Rights

You have the right to:

- Access your personal information

- Correct inaccurate data

- Request data deletion

- Export your data

- Restrict processing

- Object to processing

### 7.2 Account Controls

Through the app settings, you can:

- Update account information

- Modify device settings

- Adjust privacy preferences

- Control notifications

- Manage data collection options

### 7.3 Account Deletion

You can delete your account by:

1. Accessing the app settings

2. Selecting "Delete Account"

3. Confirming your choice

Upon deletion:

- Personal information is removed within 30 days

- Technical logs are anonymized

- Backup data is removed in the next cycle

- Some information may be retained for legal requirements

## 8. Children's Privacy

- Our service is not directed to children under 13

- We do not knowingly collect information from children

- Parents can contact us about children's data

- We will delete any inadvertently collected children's data

## 9. International Data Transfers

If we transfer your data across borders, we ensure appropriate safeguards through:

- Standard contractual clauses

- Data processing agreements

- Compliance with local laws

- Security measures

## 10. Changes to This Policy

### 10.1 Policy Updates

We may update this policy to reflect:

- Service changes

- Legal requirements

- Privacy practice improvements

- Security enhancements

### 10.2 Notification

We will notify you of material changes through:

- App notifications

- Email communications

- Website updates

## 11. Additional Information

### 11.1 Compliance

We comply with applicable data protection laws including:

- Local privacy regulations

- Industry standards

- Security best practices

### 11.2 Technical Specifications

Our app uses:

- Industry-standard encryption

- Secure communication protocols

- Regular security updates

- Automated monitoring

## 12. Contact Us

For privacy-related matters, contact us at:

- Email: info@besayazilim.net

- Phone: +90 0 (256) 212 02 56

- Address: Zafer Mh. 152 Cad. No:39G Efeler/Aydın

Response Time:

- General inquiries: 2 business days

- Data access requests: 30 days

- Technical issues: 1 business day

Last Updated: November 13, 2024